Refund policy
Refund & Returns Policy
We want you to love your order. If something isn't right, we'll make it right.
Eligible for a Refund
We offer refunds or replacements if:
- You received the wrong item
- Your order arrived damaged or defective
If there's an issue with your order, please contact us within 30 days of your purchase at support@scratchonbreak.com. Include your order number and a few photos of the issue so we can help you as quickly as possible.
Because Every Shirt Is Made to Order
Each Scratch On Break shirt is printed just for you after you place your order. Because of this, we cannot accept returns or exchanges for:
- Ordering the wrong size
- Changing your mind
- Accidental orders
Please review the size guide on each product page before placing your order.
Order Changes
Need to update your shipping address or made a mistake during checkout? Contact us within 12 hours of placing your order. Once your shirt enters production, we can no longer make changes.
Questions?
We're a small business, not a faceless corporation. If something went wrong, just let us know and we'll do our best to make it right.
Email: support@scratchonbreak.com
Policy Updates
We may update this Refund & Returns Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.