🎱 Good Things Take Time, Even a Decent Break Shot
Free shipping on orders over $85 because we respect commitment to the game.
Orders ship within 7 days. We are not rushing, you are not rushing, and the cue ball definitely is not listening anyway. Once it leaves our hands, USPS takes over and your order should arrive in 2 to 5 days. Track it obsessively or forget about it completely, we support both approaches.
Returns:
The “Something Went Wrong” Policy
Look, we want you to love your gear. If something arrives damaged, defective, or just plain wrong, we will make it right. That one is on us.
Here’s the deal:
• Got something damaged or defective? Full refund, no questions asked
• You have 30 days from purchase to let us know
• Item needs to be unused and in the condition you received it
• Email us at support@scratchonbreak.com
• We are actual humans who respond, probably between racks
We are not a faceless corporation. If something is wrong, just reach out. We are all just trying to enjoy the table without unnecessary drama, bad rolls, or mystery shipping problems.
Policy subject to change, but we will always keep it reasonable.